How does a payment card work?
How can I pay?
How are my Payment Card instalments worked out?
How often will I receive statements for my Payment Card?
How to submit your meter reading
Why have my Payment Card instalments gone up?
How do I check how much I am paying?
How do I change my Payment Card instalments?
How can I check my balance?
How can I check my payment card payment has been received?
How to check which tariff you're on
I've lost my Payment Card: how do I get a new one?
I'm having trouble paying my bill
My account is in credit and I pay by Payment Card: can I have a refund?
How do I know when I need to pay?
Why is my bill so high?
If you have a question or need help, contact us now.
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