Meters. What is a smart energy monitor?
Find out how to use your smart energy monitor and how it can help you save energy in your home.
In this article
What does my smart energy monitor do?
What’s the difference between a smart meter and monitor?
Why am I seeing a charge appear overnight?
Where's the best place to put my smart energy monitor?
Will I lose all my data if I unplug my smart energy monitor?
What does my smart energy monitor do?
It tells you how you’re using gas and electricity:
- How much you’re using right now
- What it’s costing you, in pounds and pence
- How it compares with the last couple of days, weeks and months
Making it easier for you to see how to save money – by showing you what happens when you switch things off or turn them down.
What’s the difference between a smart meter and monitor?
Your smart energy monitor is the small screen displaying your usage and spending. It is for information only and should be used as a guide to manage your usage. Your smart meter sends the readings to us which are used to create your bill.
Why am I seeing a charge appear overnight?
You may see a charge appear on your smart energy monitor overnight or when you haven't been at home. The standing charge is automatically added to your smart energy monitor daily between midnight and 1am every day - this is the fixed daily amount that you pay on your bill regardless of how much energy you use and covers running costs like metering, maintenance of the pipes and cables that supply energy to your home. When you check your smart energy monitor in the morning, it’ll look like you’ve used a small amount of energy overnight.
Your smart energy monitor will also track appliances that use small amounts of energy 24/7, such as your fridge, freezer or wi-fi router.
Where's the best place to put my smart energy monitor?
Plug in your smart energy monitor where you can regularly see it, as practically close to your meter as you can.
Just make sure it’s inside your home but not in direct sunlight.
Lots of people keep their monitor out on display so it’s easy for them to check and see how much energy they’re using.
Will I lose all my data if I unplug my smart energy monitor?
No. It automatically refreshes your information when you plug it back in.
Is my personal data protected?
Smart meters don’t share your information. They just send us your data usage securely so you receive accurate bills.
User guides for your Smart Energy Monitor
Choose the guide that best matches your smart meter.