Don’t miss your £7,500 heat pump grant
Claim your government grant for going greener – and then look forward to lower heating bills and a smaller carbon footprint.
Claim your government grant for going greener – and then look forward to lower heating bills and a smaller carbon footprint.
Why upgrade to a heat pump with British Gas?
Price match guarantee
Free home survey
Unlock extra savings
Government grant
Simple ways to pay for your new heat pump
Pay monthly
Spread the cost with £0 deposit.3 Our financing options include 0% interest for 2 years and up to 10 years with interest.
Pay in full
Secure with a 10% deposit and pay the balance after installation.
Save up to £456 with our exclusive energy offer4
Switching to a heat pump can help cut your energy bills. And you can boost these savings even further with our exclusive energy offer. It gives you a discounted rate of just 14p per kWh on all electricity used by your heat pump for the next 12 months.5
Warm Home Promise
We know changing to a new kind of heating can seem like a big move, so our Warm Home Promise is there to give you total peace of mind.
- We only install a heat pump if we’re confident it’ll heat your home as well as a boiler.
- We design your new heating system to reach the right temperature for your home.
- And if it doesn’t, we’ll come to put things right – or give you your money back.6
What our customers think of us
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Engineers went above and beyond to make the whole heat pump installation stress-free.
G. Bond
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I contacted six companies for a heat pump – and none could compete with British Gas on value.
L. Thomson
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During the install they kept us informed, made sure we always had hot water and cleaned up too!
G. Horrox
Choose from the leading heat pump suppliers
We install air source heat pumps made by the top manufacturers. And our engineers are 100% impartial, so you’ll always get the right heat pump for your home.
Our partners
MCS accreditation supplier
Air source heat pump guides
Everything you wanted to know about getting your own heat pump. Explore our articles for expert info on everything from heat pump costs to what happens during installation.
How are heat pumps installed?
Learn more about how heat pumps are installed and factors to consider when looking to get a heat pump for your home.
Air source heat pump costs
Fixed energy deals available to give you price certainty. And, if we bring out an even better
What size heat pump do I need?
Lights on the blink? Fuse box tripping out? We’l l get it fixed. From just £149
Heat Pump Grants
Lean more about the different types of Heat Pump grants, eligibility, and application process. Get started on energy-efficiency heating today.
Differences between heat pumps and boilers
Explore the differences between heat pumps vs boilers to find your best heating solution.
Frequently Asked Questions
How much does a heat pump cost?
Our prices for heat pump installation start from £1,119 (with the £7,500 government grant included). However, your actual price will vary depending on a number of factors, such as the size of your property and the complexity of the installation. We’ll give you an indicative price online straight away – and then offer you a free, no-obligation home survey to give you a more detailed quote.
What government grants are available for air source heat pumps?
From October 2023, the government’s Boiler Upgrade Scheme gives homeowners in England and Wales a £7,500 grant towards the cost of a heat pump.
For homeowners in Scotland, The Home Energy Scotland grant Oalso gives £7,500 towards the cost of an air source heat pump – plus a potential £1,500 extra if you live in a rural area.
Applying for the grant couldn’t be simpler. British Gas will do all the paperwork for you and include the grant as a discount on the price you pay.
Can you finance a heat pump?
Yes. If you don’t want to pay for your heat pump in a single payment, British Gas offers a whole range of options for spreading the cost into manageable monthly amounts.
Are air source heat pumps expensive to run?
The only fuel needed to run ASHP heating is electricity. The amount of electricity required depends on the size of your home and also the quality of your insulation. The better the insulation, the less heat your home will lose – and the less energy will be needed to operate the heat pump. A heat pump in a well-insulated home should be cheaper to run than a traditional gas boiler.
What is the British Gas heat pump energy offer?
It’s an exclusive offer for customers who buy a heat pump with British Gas. You get a discounted rate of 14p per kWh on the electricity your heat pump uses for 12 months.
How do I get the British Gas heat pump energy offer?
Once your installation is complete, we’ll email you with a link to sign up for the heat pump energy offer.
If you already have a new boiler quote, it’ll include the contact details of your heating adviser so you can get in touch with them directly to discuss your new boiler.
What are the steps involved in a heat pump installation with British Gas?
Getting a heat pump installed is a new experience for most people, so we’ve tried to make it as easy as possible – and we make sure you’re supported every step of the way. After getting your online estimate, you can arrange a telephone appointment with one of our heat pump team to ask any questions about the estimate and next steps, then we’ll get you booked in for your free, no-obligation home survey. After that, if you’re happy with your quote, we’ll arrange your install. And of course, we’ll be on hand afterwards to help you if you have any problems.
What happens during the home survey?
At British Gas, every heat pump installation project begins with a free home survey carried out by one of our experts. We’ll take a couple of hours to look at your home and your current heating system, then recommend the perfect heat pump set-up for you.
And if we don’t think a heat pump is the right heating solution – because your home isn’t well insulated enough, for example – we’ll talk you through the alternatives we can offer, like the latest energy-efficient boilers.
Do British Gas give fixed-price quotes?
Yes. After your home survey, we’ll give you a fixed-price quote that includes everything you need to get going with a heat pump.
We’re confident that you won’t find better value on your heat pump installation. If you do find a lower quote for the same work from another accredited installer, just share the paperwork with us and we’ll offer the same price. That’s our Price Match Guarantee.
How long does a heat pump installation take with British Gas??
Most British Gas heat pump installation projects take five days to complete. We usually schedule these for Monday to Friday, to avoid disruption to your home over the weekend.
Who will be on the heat pump installation team?
We usually have four people on the installation team – three heating engineers and one electrician. One of the heating engineers will be the lead engineer. They’ll oversee all work, be your main point of contact, and answer any questions you have.
How long will I be without hot water??
The longest you can expect to be without hot water is one day – although we can often find a way to make sure there’s no interruption at all. For example, we might be able to use an immersion heater on your cylinder to keep things working while we get the heat pump set up properly.
Can you replace a gas boiler with a heat pump?
Yes, absolutely. Most of our installation jobs involve swapping a gas boiler with a low-carbon heat pump – and then making the necessary changes to the rest of the home’s heating system.
8. Will you remove my old boiler for me??
We’ll responsibly dispose of any parts of your old heating system that you no longer need, as part of your fixed-price quote.
A lot of people no longer need a gas connection when they make the switch to a heat pump. If that’s the case for you, we’ll cap your old supply and make it safe.
Is planning permission needed to install an air source heat pump?
No. Unless you live in a listed building or in a conservation area, you won’t need planning permission for a heat pump. They’re classified as a permitted development.
How much does a boiler service cost?
The cost of a boiler service in the UK can vary. The price you pay for a boiler service depends on several factors, like the type of boiler you have, how old it is and where in the country you live.
It’s important to have your boiler serviced regularly because not only will doing so keep it in top condition and running as efficiently as possible, but your warranty may not be valid if you don’t.
At British Gas, we give you a choice of how to get a boiler service. You can either book a standalone single boiler service, sign up for an annual boiler service, or take out our HomeCare boiler cover which includes your annual boiler service at no extra cost.
- £99 for a one-off boiler service with no ongoing commitment
- £7.75 a month for an annual boiler service contract
- From £21 a month for HomeCare boiler cover
How efficient is my gas boiler?
The more efficient your boiler is, the more heating you’ll get for the money you spend on running it. Our guide to boiler efficiency explains this in more detail. And we’ve also got some tips to improve your boiler's efficiency.
Every new boiler we offer is A-rated for efficiency, and an energy-efficient new boiler could help you lower your gas bill – and cut your carbon footprint too.
Additional information
- Price is dependent on a full quote from another MCS-accredited heat pump installer for a like-for-like installation. We reserve the right to refuse a price match if we think the quote and design specification isn’t suitable for your home.
- To be eligible for the grant, a valid, non-expired Energy Performance Certificate (EPC) with no recommendations for cavity wall or loft insulation is required. In March 2022, the government announced a removal of VAT on domestic energy-saving measures, including heat pumps. This will last for five years from 1st April 2022. In September 2023, the government increased the grant available to homeowners in England and Wales installing an air source heat pump from 31/10/2023 to £7,500.
- British Gas acts as a credit broker, not the lender and offers products from a panel of lenders. Payment options are subject to change without notice. British Gas is a trading name of British Gas New Heating Limited (No. 06723244), an appointed representative of British Gas Services Limited (No. 03141243) which is authorised and regulated by the Financial Conduct Authority (Financial Services Register No. 490568). Both companies registered in England and Wales. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD. Availability of credit depends on status and credit checks. Terms and Exclusions apply.
Up to £260 energy saving: Based on medium household consumption (11,500 kwh annual usage) and no gas used for cooking vs SVT price cap (January 2025).
Up to £92 saving vs D-rated boiler: Based on medium household consumption vs. British Gas heat pump installation with 350% efficiency.
Up to £116 Standard charge saving: 95% of our installations make the property gas free. On average, a £116 annual saving is possible by capping a gas meter, removing the standing charge.
- The offer is subject to availability and can be removed at any time. We will give at least one month’s advanced notice of the offer ending on our website. To be eligible for the offer, installation must be completed within three months of the customer’s acceptance of the sale and customers must sign-up for the product withing two weeks of receiving their invitation email. Discounted rate of 14p per kWh for heat pump consumption applies for 12 months. Discount excludes standing charge. For time of use tariffs discount applies to peak rate consumption only. Discount applied to next bill as a credit. Must be new energy platform, direct debit, customer. Electricity account must be registered at the same address as your heat pump installation. Smart meter required. Full terms and conditions here.
- Terms and conditions apply [PDF 43kb]
