Look after your properties with 25% off landlord cover
From boiler breakdowns to plumbing problems and more – we're here for you. Offer ends 03/12/24. T&Cs apply.1
HomeCare cover with a Gas Safety Certificate
Keep your tenants' home warm and working.
We can take care of your Gas Safety Certificate, boiler, central heating, plumbing, drains or home electrics. For 10 or more properties, please get in touch with our multi-premises team .
Essential
Black Friday
- Gas Safety Certificate
- Annual boiler service
- Boiler and controls
- Central heating
Your 25% saving
Get 25% off HomeCare Essential. Then relax knowing we're here if you need us. Offer ends 3rd December 2024.
Not available if you've had HomeCare in the last three months.
What’s included?
The Gas Safety Certificate for your boiler is included at no extra cost. We're happy to inspect other gas appliances for an additional charge.
Annual service of your boiler to make sure it's running safely and efficiently. Your annual boiler services may be more than 12 months apart.
Repairs to your gas central heating system, including boiler, controls, radiators and hot water cylinder
Accidental Damage
Up to £1,000 to gain access and make good for each repair
What’s not included?
Claims in the first 14 days
Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler
Showers or taps
Faults caused by someone else you used for repairs or design faults
Classic
Black Friday
- Gas Safety Certificate
- Annual boiler service
- Boiler and controls
- Central heating
- Plumbing
- Drains
Your 25% saving
Get 25% off HomeCare Classic. Then relax knowing we're here if you need us. Offer ends 3rd December 2024.
Not available if you've had HomeCare in the last three months. 'Was' prices reflect an annual price update as of 31/10/24.
What’s included?
The Gas Safety Certificate for your boiler is included at no extra cost. We're happy to inspect other gas appliances for an additional charge.
Annual service of your boiler to make sure it's running safely and efficiently. Your annual boiler services may be more than 12 months apart.
Repairs to your gas central heating system, including boiler, controls, radiators and hot water cylinder
Accidental Damage
Up to £1,000 to gain access and make good for each repair
Repairs to the plumbing system in your home and outbuildings and the water supply pipe within the boundary of your property
Unblocking and repairing your drains and waste pipes to restore flow
What’s not included?
Claims in the first 14 days
Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler
Showers and their parts, shower pumps, sanitary ware and sealant
Shared drains
Faults caused by someone else you used for repairs or design faults
Complete
Black Friday
- Gas Safety Certificate
- Annual boiler service
- Boiler and controls
- Central heating
- Plumbing
- Drains
- Home electrics
Your 25% saving
Get 25% off HomeCare Complete. Then relax knowing we're here if you need us. Offer ends 3rd December 2024.
Not available if you've had HomeCare in the last three months. 'Was' prices reflect an annual price update as of 31/10/24.
What’s included?
The Gas Safety Certificate for your boiler is included at no extra cost. We're happy to inspect other gas appliances for an additional charge.
Annual service of your boiler to make sure it's running safely and efficiently. Your annual boiler services may be more than 12 months apart.
Repairs to your gas central heating system, including boiler, controls, radiators and hot water cylinder
Accidental Damage
Up to £1,000 to gain access and make good for each repair
Repairs to the plumbing system in your home and outbuildings and the water supply pipe within the boundary of your property
Unblocking and repairing your drains and waste pipes to restore flow
Repairs to the mains electrical system and wiring in your home and outbuildings
Repairs or replacement of your British Gas installed electric vehicle charger unit following breakdown, accidental damage, or damage caused by vandalism or theft, subject to terms and conditions
What’s not included?
Claims in the first 14 days
Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler
Showers and their parts, shower pumps, sanitary ware and sealant
Shared drains
Faults caused by someone else you used for repairs or design faults
Electrical appliances, cooker hoods or extractor fans over 15cm diameter
Electric vehicle chargers not installed by us
What our customers think of us on 
British Gas came to my rescue fixing the boiler the next day. They really are my heroes.
Great service, faulty boiler reported and fixed the same day. Back up and running - happy family with heating and hot water back on!
Faulty boiler reported at noon, fixed by 3pm! And engineer travelled 30 miles to do so. Top work as usual.
Cover just your appliances
4 for 3 on Kitchen Appliance Cover
Black Friday
Based on £60 excess
From
Keep the kitchen running smoothly by protecting the appliances you use the most.
4 for 3 on Kitchen Appliance Cover
Say goodbye to kitchen nightmares when you cover your most-used appliances, including washing machines, dishwashers and fridge freezers. If they break down, we'll be round to fix them. Cover more appliances and get an extra 25% off each one. Offer ends 03/12/24.
What’s included?
- All repairs to the kitchen appliance(s) shown on your statement
- A contribution towards a replacement if we can’t repair it or we decide it will cost less to replace than to repair. We’ll source the replacement from our approved supplier and make the following contribution based on their current retail selling price:
- 100% if your appliance is less than three years old
- 30% if your appliance is three years old or more
- You may be required to provide proof of purchase to help verify the appliance value
- You may use our contribution towards an alternative model of your choice from our approved supplier - there is no cash alternative
- Accidental damage
What’s not included?
- Claims in the first 14 days
- Anything that happens in the first 14 days of the product start date or the addition of a new appliance
- Wine coolers, cooker hoods and other extractor fans
- Disconnecting and disposing of your old appliance, or unpacking or installing new ones
- Any appliance(s) that weren’t bought in the UK
- Any appliances(s) that weren’t new when you bought them, unless they are appliance(s) that were in the property when you moved in
- Appliance(s) designed for commercial use
Gas Appliance Cover
Based on £60 excess
From
Gives you complete cover for your gas-fed appliances, like your gas heater or cooker.
What’s included?
- All repairs to:
- the gas appliance(s) shown on your statement; and
- the room sealed flue up to one metre in length and the flue terminal
- A replacement if we can’t repair it because it caught fire or exploded, providing you gave us access to carry out your annual service within every period of agreement
- An annual service
- A replacement of the room sealed flue up to one metre in length and the flue terminal if we can’t repair it
- Accidental damage
- Costs of up to £500 for alternative accommodation and travel if your home is unfit to live in as a result of your gas appliance catching fire or exploding
What’s not included?
- Claims in the first 14 days
- Repairing or replacing open flues and their terminals or any flue over one metre in length
- Damage caused by limescale
- Flueless fires
- Artificial coals on gas fires
Gas Safety Certificate
Starting from
Get peace of mind knowing your property and your tenants are safe. Call to book your annual check by one of our experts now. 2
Electrical Installation Condition Report (EICR)
Starting from
Every landlord is legally required to get their electrics and wiring fully inspected every five years at least. Our expert electricians can help.
Save on your new gas boiler
Black Friday offer
Models for every budget
Get £200 off your new boiler or a free Hive Thermostat Mini plus installation, worth £248. Offer ends 03/12/24, T&Cs apply.
Important HomeCare documents
Frequently asked questions
What happens to my renewal price after the first year?
The price you’ll pay at renewal is likely to increase as your introductory price will have ended, but it will be tailored to your specific details. If you’re paying by direct debit, you will automatically renew, however you can still choose to change or cancel your contract, we'll contact you before your renewal date to remind you.
Can I control my account online?
Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.
What does an annual service include?
This is a visit we carry out in each contract year to check your boiler and central heating system or gas appliance (depending on what is included in your agreement) are safe and working correctly.
Your annual boiler services may be more than 12 months apart.
Can I speak to someone if I have a question about buying HomeCare?
You can call us on 0333 202 9668 Monday to Friday: 8am - 8pm, Saturday 8am - 2pm. We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these. 2
Do you provide service plans for businesses?
Yes, if you are a business customer, please visit our business website for details.
Additional information
This offer is available to domestic landlords who do not currently have HomeCare at their specified property and have not held a HomeCare product for that property in the previous 3 months. For new British Gas Services customers, the discount will apply to the first year’s cost only. For existing British Gas Services customers, the discount will apply to the remaining term of your existing services contract for that property. Renewals will be charged in accordance with our standard pricing. We will contact you about any change to the price. A maximum of 9 properties can be covered per customer (whether as homeowner or landlord). Offer cannot be used in conjunction with any other offers that may be available on your chosen HomeCare product. Offer ends 03/12/2024.