The price cap is increasing on 1st January.

Here's two things you can do to manage your costs:

1. Submit meter reading to make sure your bills are accurate

If you're on a variable tariff you'll need to send us a meter reading to make sure you're paying the right amount for your energy. 
Submit a meter reading

2. Switch to a Fixed Tariff for free

Our fixed tariff is priced below the new price cap rates. And you can switch for free if we offer a cheaper fixed deal in the future.
Switch now

Ways to submit your readings

Your online account

Send us your meter readings in a few clicks.

Log in to your account

Mobile app

Send your read in just a few taps with our new app.

Download our app

Automated line

If you want to give a meter read via the phone you can use our automated service.

Call us

Don't have an account?

If you don't have an account with us or have a smart meter and need to submit a reading, use this form.

Submit meter reads

Other meter readings

New to British Gas?

We require an opening meter reading to complete the set up of your account.

Submit first read

Got a Feed in Tariff?

If you want to provide a meter reading you can fill out our form by clicking below.

Alternatively, you can email us at:
feedintariff@britishgas.co.uk

Submit FIT read

Smart Export Guarantee

If you have small-scale, renewable technology you can join our Smart Export Guarantee scheme and get paid for energy you generate and export to the grid.

Learn more

Get moved in

Moving into a new property? Find out how to set up your supply.

Set up your supply

Why give a meter read?

  • Accurate bills - providing meter reads helps us make sure you're paying the right amount for your energy.
  • Regular readings help us track consumption for better resource management.
  • We can identify issues early for efficient maintenance.

Get Smart!

Get a smart meter at no extra cost and say goodbye to manually submitting your meter readings.

Book a smart meter installation

Frequently asked questions

Can I call to give a meter read?

The quickest way to give a meter read is online or via our app. If you want to give a meter read via the phone you can use our automated service, you’ll just need your customer account number and meter reads to hand.

If your customer account number starts with an A or BGX then call 0330 054 5340.

If your customer account number starts with 85 then call 0330 100 0056.

Lines are available 24/7.

What happens if I don't submit a read?

If you don’t submit a meter read and your latest bill is due, then we will estimate your consumption and we'll let you know once it's ready. Your bill will reflect any price changes which may happen.