Smart meters. Start saving on energy with smart meters
Book your appointment?
Book your free smart meter install today.
Book your appointment?
Book your free smart meter install today.
What are smart meters?
Smart meters are the next generation of self-reading gas and electricity meters that let you see how much energy you are using in pounds and pence – so its easy to keep an eye on how much you are spending, however you choose to pay for your energy.
Join our PeakSave Scheme
When you have a smart meter, you can join our PeakSave scheme. PeakSavers can earn credit towards their bills by helping the grid to better balance demand for energy when it’s particularly high, or low.
Save time
Save time and only pay for the energy you use with meter readings sent automatically.
Take control
See your energy use as you use it in pounds and pence on your smart energy monitor.
Prefer to Pay As You Go? Upgrade to Smart Pay as You Go meters
- See how much energy you’re using as you use it in pounds and pence
- Top up from wherever you like, whenever you like – in your own home, online, over the phone or at the shop
- We’ll give you a Smart Energy Monitor so you can see how much energy you’ve used that day, week or month and plan when to top up
Smart energy monitor. Making the most of your smart energy monitor
It’s easy to use. Set budgets to help you stay in control or keep an eye on your spending in real time – just put your smart energy monitor where you can see it.
Ready to book your appointment?
Book your free smart meter install today.
- Book your engineer visit at a time that suits you.
- Our engineer will install your smart meters for you (it takes about 2 hours).
- Sit back and relax.
Not a British Gas customer yet?
To get smart meters from us, we need to supply your energy. So why not get a quote today?
Frequently asked questions
How do smart meters work?
See this helpful one-minute video from Smart Energy GB – How smart meters work – or visit their website to read their frequently asked questions.
Are smart meters accurate?
Yes, smart meters are as accurate as traditional gas and electricity meters. And, because they send automated meter readings, you get more accurate bills. If you don’t have smart meters and you don’t submit regular manual meter readings to your supplier – which many of us don’t – you’ll get estimated bills and may be paying more than you need to.
Will my smart meters still work if I move to another energy supplier?
Once you’ve got smart meters, you’ll still be free to switch to a new energy supplier, but not all suppliers support smart meters just yet. If that’s the case, your smart meters will work like traditional ones until your new supplier can support them and you may need to provide manual meter readings. Your new supplier will be able to let you know.
Do I have to pay to get smart meters?
No, we install smart meters at no extra cost to you as part of the national smart meter rollout. Having smart meters won’t cost you any more than your current meters.
How do I know if I can get smart meters fitted in my home?
We’re working to get all our customers upgraded to smart meters as soon as possible. Where you live, the type of home you live in and your existing meter type may mean it takes a little longer for us to get to you. We’ll be in touch as soon as we’re able to install smart meters at your home.
Can I get smart meters if I live in a rented property?
If you're renting a property and pay the bills directly for the gas or electricity to your energy supplier or you are named on the bill, you can choose to have smart meters installed. But check your tenancy agreement first. Even if your tenancy agreement says you don’t need to ask for permission, it’s still a good idea to let the property owner or agent know before you request them. If your gas and electricity is included in your rent and your landlord receives the bills, it’s their decision on whether to get smart meters installed.
Are smart meters compatible with solar panels?
Yes, the new generation smart meters (SMETS2) are compatible with solar panels. They won’t stop your solar panels working and generating electricity and you’ll be able to tell your energy supplier exactly how many kilowatt hours (kWh) of electricity you’re sending to the grid.
Do you offer an accessible in-home display?
We’ve worked across the energy industry and with the Royal National Institute of Blind People (RNIB) to develop an accessible in-home display for customers who are blind or partially sighted.To find out more about the accessible in-home display and check if we are able to offer you one, please chat to one of our agents here.
What are your smart meter targets?
Energy suppliers are targeted by the UK government to install a specific amount of smart meters each year. Find out more about our targets here.
Additional information
1. Not all services are available to all customers at the current time.
British Gas is bound by the Retail Energy Code (REC) Consolidated Metering Code of Practice (CoMCoP), which includes the requirements we must adhere to when installing your Smart Meter. For more details, please see www.retailenergycode.co.uk.