Pay As You Go, top up credit. Top up your Pay As You Go meters
Not a British Gas customer?
Good news. You can just top up as a guest
Top up online
It’s easy to top up your Pay As You Go Meters
Top up on your smartphone
Just go to the app, enter the amount of top-up you want, confirm your card details and you’re all done!
Payzone or Post Office
Top up at your local Post Office or Payzone with your top-up card
Your smart energy monitor. How a smart Pay As You Go meter can help you
It's never been easier to manage your Pay As You Go energy. Your smart energy monitor shows you how much gas and electricity you’re using in pounds and pence – so it’s much easier to keep and eye on your spending. It’ll also tell you how much credit you’ve got left and when to top up..
Upgrading your meters. Smart Pay As You Go It’s easy to upgrade
Upgrade your old Pay As You Go meters to the new smart version and you can top-up in a way that suits you.
Smart meters.
Our new British Gas app
is here
Download it today and spend less time running your home, and more time enjoying it.
With the touch of a finger, you can make sure you’ve got plenty of credit - without having to leave the comfort of your home.
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View your energy top-up history Stay in control of your energy top-up
View your energy top-up history.
Frequently asked questions
How to reconnect your gas safely?
For your safety, your smart meters will not reconnect your energy until you have checked all your gas appliances, such as your cooker, are switched off. How to reconnect your gas safely (PDF 113KB)
How to top up your meter manually with the 20 digit top-up code?
Normally, when you buy credit for your meter, it will reach your meter within 60 minutes. If it doesn’t, or you want your credit updated more quickly, you can manually enter the 20-digit top-up code – found on your receipt – into your meter. How to top up your smart meter (PDF 113KB)
How to get emergency credit?
Each British Gas gas and electricity meter has £5 of Emergency Credit built in for when you run out of gas or electricity and you are unable to top up. To access your Emergency Credit you must have the key or card in the meter. You'll need to pay back the Emergency Credit next time you top up, and any remainder will be put on as credit. If you use all your Emergency Credit and don't top up to replace it, you may not have an energy supply until you have repaid it. How to get emergency credit (PDF 113KB)
Find your nearest pay-point
Download Smart Pay As You Go guide?
Download our Welcome and Customer Guide packs to help you understand what you need to know about your Smart Pay As You Go. Welcome and customer guide (PDF 113KB)