Here to help you look after your home.
Welcome to The Source
We all need a bit of expert advice to keep our homes running as smoothly and efficiently as possible. Explore this section for useful articles on everything from DIY and repairs to smart tech and greener living.
Find the latest articles here
Here to help with energy bills this winter
The British Gas Energy Support Fund has re-opened for new applications to provide grants of up to £2,000 to customers who are struggling to pay their bills.
Should I fix my energy tariff?
Sticking or fixing is a decision that most customers will at some point ponder over. Should you fix your energy tariff or stick with a variable one?
Your EV charging questions answered
We take the confusion out of keeping your electric vehicle powered up.
The Source blog. Greener living
The latest tech, tips and tariffs to help you do your bit.
Everyday ways to protect the planet
Easy DIY tips to become more energy efficient
Little things you can do that will make your home both more eco-friendly and cheaper to run.
What does the gas boiler ban mean for me?
Got a gas boiler? The new rules don’t mean you need to replace yours straight away.
How to reduce your carbon footprint at home
With a little help from Hive Heating Plus you can streamline your energy usage, save money on heating, and continue to unite in the fight against climate change.
The Source blog. Making a difference
We're always here to help.
Making a difference for our people and communities
Our new approach to charities
We’re empowering our colleagues to take the lead in how we support the communities we live and work in.
Improving our service for all
From more call centre colleagues to a brand-new app that makes managing your energy simple. Read how we’re improving our customer service.
Playing our part in Pride
We’re proud to be a part of Pride, and to support our LGBTQ+ colleagues all year round to be their true selves.
The Source blog. No place like home
Settle in and snuggle up with our handy advice and upgrades.
Get the most out of your home
How to save energy at home
Check out our 9 easy steps to reduce your energy usage and save money.
Why choose HomeCare?
From boiler breakdowns to problem electrics, here's why HomeCare is great.
Read our five top tips on gas safety
Get your head around gas safety in just five simple steps.
The Source blog. Here's how you can 'Fix it Yourself'
The tell-tale signs of common problems around the home – and how you can fix them.
For helpful advice, we're here to solve
What if there’s no running water?
Find out how to fix simple plumbing issues yourself, without spending money on a call out.
How to bleed a radiator
If your radiators aren't heating up, read our guide to learn when and how to bleed your radiators.
How to troubleshoot your thermostat
Thermostat not working? Read our guide to troubleshoot your thermostat in no time with some simple tips.
The Source blog. Keep one step ahead of the weather
With our top tips you'll be ready for all seasons – come rain or shine.
Beat the weather, whatever it brings
Prevent burst pipes
When temperatures drop, there’s a risk of pipes bursting. Find out how to avoid this happening and causing leaks, flooding and a lot of damage.
Get your home ready for winter
Winter-proofing your home is a lot harder once the bad weather arrives. Make sure your home’s winter-ready ahead of time with our handy guide.
We're at the ready. Our online experts are here to help
Our Solved on Screen videos can help you with top tips for fixing common household problems and teach you how to save energy for a greener home.