Business energy plan renewals
If your contract is due to end, then you can renew in a few clicks online.
You can log in to your online account to renew your business energy plan.
Why renew your business energy contract with us?
Choice of terms
Choose from one of our flexible or fixed energy deals.
Easily compare
See all our business energy renewal prices quickly online.
Quick and easy
Renew online or over the phone in minutes.
What happens at renewal?
Already have a Fixed Energy Plan?
Around 70 days before your Fixed Energy Plan is due to end, we'll send you a letter explaining your options.
If you choose to renew, your new contract will start the day after your current contract ends.
On our Variable Price Plan or Deemed rates?
Variable or deemed rates are likely to be higher than fixed term contract rates. You can move to a Fixed Energy Plan at any time.
Can I renew online or by phone?
You can renew online, over the phone, or complete the reply slip included with your renewal letter.
The table below explains how you can renew your business energy contract
| Online | Phone | |
|---|---|---|
| Your current Fixed Energy Plan is due to end in the next 70 days |
Yes | Yes |
| Your current Fixed Energy Plan is due to end in the next 4 days |
No | Yes |
| You're on our Variable Price Plan | No | Yes |
| You're on our Deemed or Out-of-contract rates |
No | Yes |
Log in to renew your business energy plan
If you're approaching your renewal date soon, or are paying deemed or variable rates, then contact us for a quote.
It's easy to register for an online account
Just have an energy bill to hand to make things simple. When you're registered, you'll be able to see your renewal options and enjoy many more benefits from your online account.
What other options do I have at renewal?
Do nothing
We will not automatically renew your Fixed Price Energy Plan. At the end of your contract, we'll move you onto our Variable Price Plan. Our Fixed Price Energy Plans protect your business from market volatility for the length of your plan.
Choose a new supplier
If you want to leave us, please make sure you've paid any outstanding bills and review our thinking of leaving article.
We make it easy to switch to a new contract and save money
If you already have an energy contract with us, it's easy to switch to a new deal to:
- Compare types of business electricity contracts
- Use online comparison sites to compare business electricity rates
- Speak to a broker to help arrange your new contract
To renew the energy plan for your home log in to your account.
Frequently asked questions
How do you work out the annual consumption figure on my renewal offer?
A: The annual consumption figure on your renewal offer is our estimate of the amount of energy that you use on an annual basis. We base this on meter readings you've sent us or our meter readers. We work out your annual consumption using all the meter readings we've had in the last 12 months to understand your monthly consumption. We then add all of these monthly values together to give an annual view. If your business has changed the amount of energy it uses, then the annual consumption figure may not be accurate. That's why we also show the unit rate and standing charge too.
My annual consumption figure seems high, how do I reduce energy consumption in my business?
A: Reducing your energy usage within your business is a good way of spending less on your business energy bills. Read our small business tips and energy saving advice to help you manage your business energy.
How can I find my contract end date?
A: You'll find your contract end date on your bill or on the contract confirmation letter we sent you when you agreed your business energy plan.
Why do I receive monthly bills when I used to receive quarterly bills?
A: If we currently send you a bill each quarter, when you renew your contract, we'll start sending you a bill each month. By receiving your bills on a monthly basis, you'll be spreading the cost of your business energy by making smaller, more regular payments.
