Contact us
Not a business? Go to the British Gas Home website.
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In an emergency
Gas emergency services
Call free 24 hours a day: 0800 111 999
Electrical emergency or power cut?
Be put through to your local electrical network operator.
Call free 24 hours a day: 105
Fastest response
Live chat with our customer service team
Opening hours : Mon-Fri 8am-6pm
Prefer to call?
It's quicker to chat to us online, if you still prefer to call, speak to one of our advisors on
Opening hours: Mon-Fri 8am-6pm
Did we get something wrong?
If you're a business, go to our Make a complaint page.
