Home services
contact and support

We’re always ready for the unexpected. From leaky pipes to broken boilers, our experts are here to help.

In an emergency

If you smell gas, suspect a meter fault, have no heating or hot water, visit our emergency support.

Shortcuts for common tasks

Can't find what you're looking for?

Talk to our customer service team

Fastest response Live chat

We’re helping thousands of customers everyday through live chat.

Our advisors are here
Mon - Fri: 8am - 8pm
Sat - Sun: 8am - 6pm

Chat to us

Fastest response Live chat

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Telephone number

For customers with HomeCare, or other repair and cover our Home Services advisors are here

Mon-Fri: 8am-8pm 1

Sat: 8am-6pm 1

For emergencies with your boiler, we’re here 24/7

Call us 0333 009 5784

Estimated response: 1 hour WhatsApp

To chat with us on WhatsApp, open your phone camera and scan the QR code above. We can help with things like booking a repair, scheduling a boiler service, or managing your HomeCare cover.

Team available:
Mon–Fri: 8am–8pm
Sat–Sun: 8am–6pm

Estimated response: 1 hour WhatsApp

We can help with things like booking a repair, scheduling a boiler service, or managing your HomeCare cover.

Team available:
Mon–Fri: 8am–8pm
Sat–Sun: 8am–6pm

Launch WhatsApp

Additional information

  1. Calls are recorded for training and monitoring purposes.